Toyota Way Academy - Articles
Background
Below you'll find abstracts and links to some of the articles written by us at the Academy as well as other works published in peer-reviewed journals, magazines, and websites.
If you have a favorite book or article that is not shown below, please send us an e-mail with the title, author, and a link to where it can be found and we will include it.
International Journal of Human Resources Development and Management, Vol. 10, No. 1, 2010: 14-33
Article Abstract
- Title: Human Resource development in Toyota culture
- Author: Jeffrey K. Liker, Michael Hoseus
- Address: Industrial and Operations Engineering, University of Michigan, USA. ' Centre for Quality People and Organization, Lexington, Kentucky, USA
- Journal: International Journal of Human Resources Development and Management 2010 - Vol. 10, No.1 pp. 34 - 50
- Abstract: Companies throughout the world are engaging in 'lean' programs for manufacturing, product development, office work, and even the enterprise following Toyota as a model. The goal is to eliminate waste. Generally speaking these programs have had success at driving impressive dollar savings, but we believe the results are still far below what is possible and generally not sustainable. The problem is a fundamental misunderstanding of what has made Toyota so successful. For Toyota the goal is always to be the best at cost, quality, delivery, safety, and morale through engaging people in continuous improvement. This paper summarises how they do that through an exceptional Human Resource (HR) development system.